Back Office, Process and Efficiency, Technology, and Training Solutions
You Do You
We'll handle the rest.
We provide avenues
to enhance your life.

Our mission is to help you achieve freedom in your business
by assisting with or completely managing the business stuff.​​

Back Office

Process and Efficiency

Technology

Training

We take care of your accounting and back office needs so you can focus on what you do best.
We are skilled problem solvers who can determine your business processes and automate as much as possible.
From the East Coast to the Mid West, our diversified experience helps determine the technology you need to run your business.
We offer personalized, on-location training for your organization in the leading business applications.
Back Office ​​Solutions

What's the big deal with the back office anyway?

The back office handles everything. Don't believe us?

Check this out:

When vendor bills arrive, they have to be paid. When you do work for customers, you send an invoice, and – fingers crossed – you get paid. When you get paid, you get paperwork – the feds, the state, the city. When you don’t keep up with that paperwork, you get a visit from your friendly neighborhood authorities.

Don’t get a visit from your friendly neighborhood authorities. It’s preventable.

(And, while we’re thinking about it, don’t forget to pay your employees. Or the paperwork that comes with paying them, either.)

Eventually, every aspect of your business makes its way to the back office. We can take care of your back office so you can take care of what matters: You.

The bottom line: Your time is valuable, and it shouldn’t be consumed by the nuts and bolts of a back office. That’s what we do. You should focus on growing your business, being creative, networking with other businesses, selling your product, and motivating your market.

Click here to contact us to learn more about how our Back Office Solutions help you do you.
Process and Efficiency Solutions

Have you ever looked at everything from start to finish in your company?

Most people don’t consider improving their business processes and efficiency until something bad happens.

You know, bad things like customer complaints, employee frustration, duplicate or incomplete work, increased costs and waste, and bottlenecks?

Don’t let these bad things happen. They’re preventable, but it’s not a one-size-fits all approach. Your processes have to be evaluated and improved or designed to streamline the way every person in your company works for optimal customer satisfaction.

These changes aren’t always rooted in technology. Sometimes it's just a matter of getting a second set of eyes on your workflow to ask critical questions.

The important thing to remember is this: People want things done correctly, inexpensively, and quickly. Delivering all three of those is a lofty goal, so you may need to just focus on the two that will be most immediately beneficial to your business.

The bottom line: We are the second set of eyes that helps determine the best business processes for your company to gain efficiency.

Click here to contact us to discover how our Process and Efficiency Solutions help you do you.

Technology Solutions

What's the best technology for your company?

Cloud or onsite? Tablet or PC? Mac or Windows? Mesh or Wi-Fi? Firewall or router?

Do you really know what your company needs when it comes to technology? If you do know, what about malware, ransomware, spyware, Tupperware with moldy food in the fridge … whatever-other-ware? They’re all coming for your systems, so you should be armed with trustworthy, knowledgeable professionals to manage your infrastructure.

The most common statement we hear is, "I'm a small company. Hackers have no interest in me!"

Those are some famous last words, aren’t they?

FACT: According to a Cybint report from September 2017, hackers attack every 39 seconds. That means one in three Americans are victims every single year. Another fact: Small businesses are the target of 43 percent of hacker attacks.

In other words, your business is exactly what hackers are infiltrating.

Here's a few more statistics to ponder: (1) Cybersecurity Ventures estimates that ransomware will attack a business every 14 seconds by the end of 2019. (2) CNN Money reported that one in six organizations experienced more than 25 hours of downtime after an attack. (3) According to the Ponemon Institute, 31% of consumers impacted by a breach stated they discontinued their relationship with that organization.

We've been working with corporate infrastructure for more than 20 years. From single office environments to multi-location, cross-continent networks, there's not much we haven't seen. With so many options and decisions required to determine the most cost-effective investment for your business, it's easy to get lost in the weeds.

The bottom line: Technology is a tool for your business, and we totally understand it's not what you do. We're here to help you navigate the convoluted technology realm to get what you need to run your business. We are your trusted advisor. We're the people you can call any time of day and just chit-chat about the what-ifs of business and life. (Has the lightbulb come on yet?)

Click here to contact us about our Technology Solutions that help you do you.

Training Solutions

I don't need training; I already know how to use my software.

Pop Quiz time! Using your favorite spreadsheet, connect to your accounting system and answer these four questions: To whom did you make the most sales over the past two years? Who pays you the quickest? What are your top 10 sales items by revenue? How about the top 10 sales items by quantity?

If you can perform this task, congratulations! We bet we can still teach you a thing or two, though.

This example is only one facet of training for us.

Consider this: Spreadsheets are designed for data analysis and reporting. Are you using them as a make-shift database? Probably. Have you experienced the pains of the spreadsheet database (like another user making changes to it without your knowledge or consent because they thought it was better that way)? Definitely. A properly designed database makes capturing data simple and can help prevent errors.

Now, let's take a little time to discuss the often-overlooked, softer side of the business: Marketing, presentation, and communications. Basic word processing and presentation software has been so misunderstood and misued throughout the years, hasn’t it? Sure, the default templates get the job done, but do they showcase your company? Is your branding clear and consistent? We teach you how to create documents that convey information clearly and look good doing it. Our presentation software training sessions teach you tried-and-true element design, presentation, and strategy (and, yes, there are three different aspects to a presentation).

OK, I need training. How are you different?

We are more than trainers. We are educators. In fact, we are so serious about our training, we have achieved the highest level of Microsoft Office designation – the Microsoft Office Specialist Master. What’s that, you ask? It’s a designation that lets you know our professionals have the deepest level of skills and knowledge of the Microsoft Office suite.

Before we begin training, we’ll discuss your needs and learn how you work so we can help you make Microsoft Office work … for you. This conversation helps make sure every attendee will get the most value out of their session, and it helps us assess your training needs – or if it’s needed at all. Sometimes you don’t need training, you just need a guru to sit with you and your group to knock out a big project, presentation, manual, document, spreadsheet requiring wicked functionality, or database. We're good at all of this, too. We have nearly 25 years of experience in software training, education, and consulting, so we've learned the most effective knowledge transfer methods.

And, you want to know what makes our training and education even better? We come to you! That's about all we can say without divulging too much.

The bottom line: We provide targeted, focused training, education, and consulting that is critical to getting the most out of your Microsoft Office suite.


Click here to contact us to learn how our unique approach to Training Solutions enhances how you do you.

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